Warranty

1. What’s Covered

After every repair, we provide a 90-day (3-month) warranty covering the specific parts we replaced and the labour involved in that repair. If the same issue returns within the warranty period, contact us and we’ll assist you with the next steps at no additional labour cost.

2. Our Repair Approach

To keep your costs down, we always try to repair your appliance without replacing parts wherever it is safe and practical to do so. When a part does need replacing, we fit quality components and stand behind the work.

3. What the Warranty Does Not Cover

Our warranty applies only to the work performed and the parts replaced during that repair. It does not cover:

• • Other parts of the appliance that were not replaced by Rocky View.
• • Any claim made after the warranty period has expired.
• • Clogs or blockages of any kind.
• • Faults caused by improper use, or any damage caused directly or indirectly by the user.
• • Damage from foreign objects entering pumps, motors or other mechanical parts.
• • A recurring problem that requires the purchase of a new replacement part.

4. Making a Warranty Claim

If you experience a problem with a repair covered by your warranty, please call us as soon as possible so we can assess the issue and arrange a follow-up. Keep any paperwork from your original repair handy, as it helps us process your claim quickly.

5. Contact Us

To make a warranty claim or ask a question, please call us at (368) 338-2261 or visit our Contact page.